Warranty Policy
2-Year Limited Warranty
At Smart N Flex, we stand behind the quality of our products and offer a 2-year limited warranty for all purchases. This warranty ensures that our products are free from material and manufacturing defects under normal use.
What’s Covered?
Manufacturing defects in materials or workmanship
NFC functionality issues due to internal defects
Defective or malfunctioning products under normal usage
What’s Not Covered?
Damage caused by misuse, accidents, or improper handling
Normal wear and tear, scratches, or cosmetic damages
Water damage beyond specified waterproof limits
Unauthorized modifications or repairs
How to Claim Your Warranty
Contact Us – Reach out to our support team at contact@smartnflex.com with your order details and issue description.
Provide Proof – Submit clear images or videos showing the defect.
Processing – Our team will review your request and, if eligible, provide a replacement or repair instructions.
Replacement & Repair Policy
If your product qualifies under our warranty, we will offer a free replacement or repair at our discretion.
Shipping fees for warranty claims may apply depending on the location.
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